Returns & Shipping

RETURN POLICY

We proudly offer FREE returns!  Returns are free for US orders only.

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 14 days of the order being fulfilled.  Items must be unwashed, unused, tags still attached and in their original condition.  Your return will be refunded in form of a gift card for STORE CREDIT ONLY. 

All Warehouse Sale Items are FINAL SALE.

All Flash Sale Items are FINAL SALE.

All Deal Or No Deal Orders are FINAL SALE.

Extended Holiday Return Policy:  Any purchase made between November 1-December 31 can be returned for store credit until January 31.

We reserve the right to refuse returns that don't meet the above criteria.

Items marked "Final Sale" cannot be returned. 

Hats, hair accessories, socks and earrings cannot be returned.

To request a return please email us at cambriaaboutique@gmail.com or fill out the form on our "Contact Us" page. Please include your order number and item that you want to return and we will send you a return label.

 

SHIPPING

We offer free ground shipping on U.S domestic orders over $150.

We offer a flat rate of $8.95 for standard shipping in the U.S for orders under $150.

We are not responsible for any internationsl duties/taxes/tariffs charged to customers upon international delivery.  If packages are declined or returned back to sender, you will receive store credit for your order value minus international shipping costs.

All orders are processed within 1-4 business days after receiving your order confirmation email.  When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.  Please allow for the tracking information to become available.

Business days refer to M-F and exclude national holidays.

*Items returned to sender because of a wrong address error will be charged a shipping rate of $8.95 to resend*

NAVIDIUM SHIPPING PROTECTION

We proudly offer Navidium Shipping Protection that can be purchased at an additional cost to you.  Navidium Shipping Protection offers insurance for covers lost, or damaged packages in transit.  If packages are combined for shipping at your request, each order will need protection for full protection coverage.

 

LOST/STOLEN PACKAGES

We are proud to offer our customers the option to purchase Navidium Shipping Protection.  We strongly advise Navidium Shipping Protection as carrier mishaps, stolen packages and damaged items can always occur during shipping.  If you choose to opt out of Navidium Shipping Protection, Cambria Boutique will not be responsible for replacing or reimbursing any items.

Once items have been shipped, they become the property and responsibility of the purchaser.  If a product is damaged in transit or is misplaced, it is the purchaser's responsibility to liaise with Navidium .  We are not responsible if the customer did not purchase Navidium Shipping Protection.